Privacy policy

This privacy policy describes how we collect, process and protect your data when you visit our website (rexvape.com). It informs you about your data protection rights and shows you what legal protection you enjoy.

Data collection

We collect different categories of information in order to provide you with our e-cigarette services:

Personal data

  • Full name
  • E-mail address
  • Telephone number
  • Shipping address

We require this information for order processing, product dispatch and to provide our customer service.

Device and usage information

  • Terminal device type
  • IP address
  • Web browser
  • Access times
  • Websites accessed

This data is collected automatically and is used to optimise the user experience and ensure the safety and compliance of e-cigarette products.

Use of data

We use the information collected for the following purposes:

Order processing and fulfilment

We use your personal data for order processing, product delivery and customer service.

Customer communication

We will contact you regarding your orders, product information and marketing campaigns, including relevant updates and safety notices.

Service optimisation

By analysing usage data, we continuously improve our products, website functionalities and the overall user experience.

Data transfer

Your personal information will not be transferred to third parties without your consent, except in the following cases:

Service partner

We transmit your data to shipping companies, payment service providers and other third-party providers to ensure smooth product delivery and payment.

Legal obligations

We disclose your data if this is required by law or at the request of the authorities in order to comply with applicable laws and regulations.

Corporate transactions

In the event of mergers, acquisitions or the sale of parts of the company, your information may be transferred, but will remain under the protection of this privacy policy.

Data security

We implement comprehensive security measures to protect your personal data, including encryption technologies and regular security audits. Nevertheless, we cannot guarantee absolute data security on the Internet.

Your rights

You have the following rights:

  • Right to informationAccess to your stored personal data
  • Right of rectificationCorrection of your data
  • Right of cancellationRemoval of your data

If you wish to delete your data or unsubscribe from marketing communications, you can contact us at any time.

Cookies and tracking technologies

We use cookies and similar technologies to optimise your website experience. You can manage cookies via your browser settings, but please note that disabling cookies may affect certain website functions.

Protection of minors

Our products and services are aimed exclusively at persons over the age of 18. We deliberately do not collect any personal data from minors. Should we become aware of such information, we will delete it immediately.

Changes to this privacy policy

We reserve the right to update this privacy policy from time to time. Any changes will be published on this page and the date of the last revision will be adjusted accordingly. We recommend that you visit this page regularly to stay informed of the latest developments.